🧧 31 Jan: 11am-5pm / 1-3 Feb: off / 4 Feb: 3-7pm 🧧

FAQs

About ordering

Q: How many days in advance do I need to order the cake?

A: Please place your order at least 7 days in advance. Weekends and public holiday schedules are often full 2 weeks earlier. 

Q: What payment methods do you accept?

A: We accept Payme, FPS, HSBC bank transferral. Further payment details will be provided during check out.


About pick-up / Delivery


Q: How do I get my cake?

A: You may 

  • pick up at our Kwun Tong studio (11:00 - 19:00).
  • Let us arrange delivery for you (12:00 - 20:00) 

(Please check here for delivery fee)

Q: Do you deliver to restaurants, MTR station or upstairs?

A: No, delivery inside restaurants, MTR station or upstairs is not available. Please pick up the cake from the van.


About the cake


Q: How long can I keep the cake?

A: Please put the cake in the fridge (0-4°C) within 1 hour. Please finish the cake within 2 days.

Q: Are the flowers edible?

A: No, all fresh flowers are non-edible decorations. Please remove the flowers and the buttercream around it before serving.

Q: Can you make fondant animals/ cartoons?

A: No, we do not make fondant figurines.

Q: After making the payment, I changed my mind. Can I change the design/ size/ flavour, etc.?

A: All details are confirmed after payment, so no changes could be made. 



Miscellaneous

Q: Do you offer candles with the cake?

A: Yes! A free candle comes with all cake orders.